How do conductors assist in ensuring passenger safety during boarding and alighting?

Conductors play a crucial role in ensuring passenger safety during the boarding and alighting process, primarily by actively monitoring the platforms and assisting passengers. Their presence on the platform allows them to observe the flow of passengers and help those who may need assistance, such as the elderly, individuals with disabilities, or those carrying large luggage. This proactive approach significantly reduces the risk of accidents, such as falls or missteps while getting on or off the train.

In addition to monitoring, conductors provide guidance on the appropriate times for passengers to board and alight, ensuring that these actions occur when it is safe to do so. Their vigilance helps maintain order and efficiency during busy travel times at stations. Ensuring a safe environment during these critical moments is part of the conductors' duties, highlighting their active engagement with passenger safety rather than a passive or purely operational focus.